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  • How the customers are benefited by moving with UAE Cargo Services?
  • The customers are benefited by our full time uniformed, hygienic, courteous, attentiveservices, professionally trainedEnglish speaking employees at our serviceand cost-saving services that help in shock free relocation.

  • Is there any charge for survey?
  • No the survey is for free.

  • How can I initiate the process of moving with UAE Cargo Services?
  • You can call on 00971 4 2507475 for survey or fill the details in our contact form. So we can arrange a free survey at you residence by our customer service representative.

  • To which all countries you provide your cargo services delivery?
  • UAE Cargo Services are available to all countries around the world.

  • Do you have professional packers so that our goods will be safely packed?
  • We have a trained team of packers including English speaking employees. They are uniformed, hygienic& attentive who carry out safe and perfect packing.

  • Is self-packing by ourselves is allowed?
  • We have professional packers with 6 years’ experience and they do their work perfectly. But if you to pack yourself then we would be happy to assist you with any information you may require. You must be aware of,any goods packed by you will not be covered under the insurance policy.

  • Do you provide storage facility?
  • Yes our services include heat protected and temperature controlled storage service.

  • By how long can I receive my goods?
  • An approximate transit time will be provided by our customer service team. There is no guarantee for this as there are many delays beyond our handlings.

  • Who provides the delivery services at destination?
  • It is handled by our agents at destination. We ensure an expert delivery service to your destination.

  • Can my cargo get insured?
  • Yes, an insurance form will be provided to you and make insurance from a certified insurance company.

  • Can you give an idea of what the removals surveyors tell me when he visits my home to assess the cost of my move?
  • Surveyors will provide an estimate of the approximate cost of the packaging & volume. Any advice about special packing required for valuables, breakables, antiques etc are given by them.

  • To organize my pending international move when should I contact you?
  • As early you contact is better so that there will be sufficient time to organize all resources required for your move.

  • Is it possible to get a quote on the phone?
  • We usually give quotations after carrying out a survey and in urgent cases we provide quotes on phone itself.

  • How the quotes are received?
  • Quotes are sent through email to nominated address, through fax and can be delivered to your residence.

  • How much time is required to star the move after confirmation of the quotes?
  • booking should be made earlier In order to reserve a slot. In case of urgency, please contact our customer service team 00971 4 2507475 to see what best can be done.

  • If my shipment arrives damaged what should be done?
  • The shipper can claim for damage if cargoes are insured and inform us immediately in 00971 4 2507475 to ensure speedy resolution of the insurance process.

  • Transit times are guaranteed or not?
  • No, we can only give you an approximate idea of the time taken for transit.

  • When should you prefer your customers pay?
  • The payments should be made same day of packing or moving.

    For any further information you can contact our customer service team without any hesitation. We are always there to help you with our services, advices and suggestions.